We're on the lookout for friendly and professional Call Center Agents to join our team! This is a 100% Remote permanent job opportunity.
To apply, you must live in Florida or Georgia.
Who We Are
Since 1990, PATLive has been providing award-winning virtual receptionist services to businesses throughout North America. With a team of over 150 call center agents, we answer over 2M calls annually for our clients, acting on behalf of their businesses 24/7/365 to screen and transfer calls, take messages, collect leads, schedule appointments, process orders, provide tier-1 technical support and more. To learn more, visit https://www.patlive.com/.
Your Daily Workflow
- Serve as an extension of thousands of businesses across the country.
- Provide exceptional customer service to each caller.
- Answer large amounts of inbound calls with efficiency and courtesy.
- Follow conversation prompts and scripts when handling different topics.
- Identify the caller's needs; verify and accurately document the information.
- Meet or exceed personal and team goals.
We've Got The Perks
- Work from Home
- Company provided computer
- Commission opportunities for extra duties like call grading, HTML coding, bilingual calls, coaching team members, or utilizing IT skills.
- Career Ladder - Become a Quality Coach or Team Lead... Opportunities are ENDLESS!
- Double pay for Holidays
- We offer up to full-time Hours
- Minimum of 20 hours a week
- Some weekend availability is required
- Training for the position is 30 hours a week and at a set schedule for two weeks, Monday - Friday.
If you have superior customer service skills, sound enthusiastic over the phone, and have the drive to grow, we want to hear from you! Apply Today!