We're on the lookout for friendly and professional Call Center Agents to join our team! This is a 100% Remote permanent job opportunity.

To apply, you must live in Florida or Georgia.

Who We Are

Since 1990, PATLive has been providing award-winning virtual receptionist services to businesses throughout North America. With a team of over 150 call center agents, we answer over 2M calls annually for our clients, acting on behalf of their businesses 24/7/365 to screen and transfer calls, take messages, collect leads, schedule appointments, process orders, provide tier-1 technical support and more. To learn more, visit https://www.patlive.com/.

Your Daily Workflow

  • Serve as an extension of thousands of businesses across the country.
  • Provide exceptional customer service to each caller.
  • Answer large amounts of inbound calls with efficiency and courtesy.
  • Follow conversation prompts and scripts when handling different topics.
  • Identify the caller's needs; verify and accurately document the information.
  • Meet or exceed personal and team goals.

We've Got The Perks

  • Work from Home
  • Company provided computer
  • Commission opportunities for extra duties like call grading, HTML coding, bilingual calls, coaching team members, or utilizing IT skills.
  • Career Ladder - Become a Quality Coach or Team Lead... Opportunities are ENDLESS!
  • Double pay for Holidays
  • We offer up to full-time Hours

Schedule

  • Minimum of 20 hours a week
  • Some weekend availability is required
  • Training for the position is 30 hours a week and at a set schedule for two weeks, Monday - Friday.

If you have superior customer service skills, sound enthusiastic over the phone, and have the drive to grow, we want to hear from you! Apply Today!